HELP CENTER

Frequently Asked Questions

Everything about the desk, investing, Prop Capital, payments and our tools.

About Partivest

Partivest is a price action trading desk. Our traders are spread across the world, work the same strategies and share one trading system. We trade our own capital every day, and the platform opens that work to informed investors and traders.

Our main market is forex. We also trade algorithm-based synthetic indices, available around the clock, and prop firm accounts at high frequency, under the rules each firm sets.

We use artificial intelligence to see the markets more clearly and work faster, but it does not take the trades. Every decision is made by a trader, following our price action method and our risk rules.

Direct investment

You choose a plan in your member area and fund it from your balance or in cryptocurrency. Your funds join our investor portfolio, the desk puts them to work, and your earnings are credited on the schedule of your plan. You follow everything from your dashboard.

Our plans target a potential return of 10% to 21% per month, depending on the plan. This is not a guarantee: trading carries a risk of loss, past results do not guarantee future results, and your capital is at risk. Only invest money you can leave in the market.

Some plans start right away. Others start after a short activation period, or at set times of the day. In that case, a countdown on your dashboard shows exactly when your contract starts. The conditions of your plan are fixed when you invest and do not change afterwards.

It depends on the plan. When a plan allows it, you can request an early release, with the fee shown on the plan. If your contract has not started yet, you may be able to cancel it before activation, also with the fee shown on the plan.

Prop Capital

Prop Capital lets members fund prop firm challenge accounts together. Each campaign is divided into units that members buy. Once the challenge is passed and the account is funded, the profits it earns are shared with the members who backed it, in proportion to their units.

Your contract waits until the campaign has collected the full amount and the challenge account is purchased. After the challenge is passed and the account is funded, you receive 6 payouts. The first payout can take up to about 2 months after you join, so Prop Capital suits members who are not in a hurry. The expected return of each campaign is shown on its page.

If a campaign is cancelled before the challenge account is bought, every member is refunded in full to their balance. If a challenge fails, the compensation rule shown for that campaign applies, such as a refund or a discount on a later campaign.

Deposits & withdrawals

Deposits are made in cryptocurrency: Bitcoin, Ethereum, USDT (TRC20, ERC20 and BEP20), Litecoin, TRON, BNB, Solana and Dogecoin. Choose a coin on the deposit page and pay on our site with the address and QR code shown. Always send the exact coin on the network displayed.

A crypto deposit is credited once the network has confirmed the transaction, from a few minutes to about an hour depending on the coin. The payment page shows its status live, and you are notified as soon as your balance is credited.

Go to Withdraw in your member area. You can withdraw in a cryptocurrency you have already used for a successful deposit. Enter the amount and your wallet address, check the summary, then confirm. You can follow the status of every withdrawal from your history.

Fees depend on the cryptocurrency you use. They are always shown before you confirm a deposit or a withdrawal, together with the exact amount you will pay or receive, so nothing is deducted without you seeing it first.

You can see your balance and your amounts in the currency of your choice, set in your profile. The amount you type for a deposit, an investment or a withdrawal is kept exactly as you entered it.

Account & security

Identity verification (KYC) may be requested before certain operations. You upload your ID document and a photo from your member area, and our team reviews it. Once your identity is approved, the name on your account matches your document and can only be changed through support.

You can enable two-factor authentication (2FA) and set a 6-digit validation PIN that is asked before sensitive actions. You can also see your active sessions and your login history, and sign out of any device from your profile.

Yes, an Android app is available from the site, with notifications for your deposits, withdrawals and payouts. For help, use the live chat on any page, open a support ticket from your member area, or write to us through the contact page.

Tools & training

They are the MetaTrader 5 tools our desk built for its own work, now open to the public. EdgeReplay lets you replay the market candle by candle and backtest your strategy by hand, with your risk in percent and a full trade journal. Trade Manager protects and manages your open positions: automatic stop loss and take profit, risk-based position sizing, trailing stop and break-even. Trade Manager is currently included free with EdgeReplay for the first 1,000 buyers. More details on edgereplay.partivest.com.

Yes, custom training for experienced traders who keep stalling. It is available on request only: you tell us about your experience, we review your profile, and we build a program around our method and tools. Traders who complete it can later join our desk. To apply, contact us through the contact page.

Can't find your answer?

Our support team answers on live chat, or you can write to us.

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